Resume   Joël Devidal

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 Saturday the 17th April 1999.

Dear Sir/Madam,

As I think you would appreciate, success in achieving a career objective takes more than having the relevant qualifications, experience and a good performance record. A flexible attitude and adaptability with regard to type of work, position, level and location are very important. A conscientious and determined approach to carrying out assignments is also helpful. These are qualities that I would like to emphasize in my approach to gaining employment with your company.

My enclosed resume briefly outlines the activities from which I have learned the meaning of hard work and developed my attitude towards working conscientiously for my employer.

I am a qualified A+ PC service technician and a Microsoft Certified Professional (MCP) in WIN NT 4.0, Workstation 4.0 and Microsoft Exchange 5.5. I am thoroughly committed to continuing with my study to become a Microsoft Certified Systems Engineer (MCSE) at my own expense, and thus directly benefiting any employer.

My extensive experience handling customers coupled with solid communication skills leads me to believe that I could be suited for the position.

I would be glad to go over the direct application of my experience to your and your companies needs during a meeting with you in the near future.

respectfully,

Joël Devidal

Name:                          Joël DEVIDAL
Address:                  Koporong 1, 105 Minami-dai
                                    Nakano-ku 4-47-8, Tokyo
                                    Japan 164-0014

Telephone:

Mobile:                       070-5877-2006

Email: [email protected] (Work)          [email protected] (Private)
 

Date of Birth:            27th September 1968

Nationality:               Australian

Martial Status:         Single

Health:                     Excellent

Licenses:                 Current A class (open)
                                 Light rigid
                                 Drivers Authorization for limousine,
                                 Charter & Tour services.

Personal Profile:

As a professional and highly competent career person , I am goal orientated with the drive to follow through on all levels successfully achieving what I set out to do.

I believe my solid interpersonal communication skills, organizational ability, genuine belief in providing outstanding customer service and attention to detail, has shown me to be a proven contributor to the organizations I have previously been employed by.

An outgoing, enthusiastic and ethical person, I now seek to build on my strengths in a customer focused environment that supports and promotes these qualities.

wNetwork Engineer 1997- current
Lincmedia computer services
Japan.

Responsibilities:
• Upgrades, system sales and installation (Win 95 and Win NT) trouble shooting.
• Setup of Japanese operating environments and networking.
• Internet connection and Japanese web page design.
• After sales support and advice.
• Systems administration (adding/deleting users , securing networks at a user level , clear and precise communication with users, password setting, system upgrading etc.)
• Configuring routers, and ISDN dial up.
• Troubleshooting Users problems

wJapanese Speaking customer support technician ‘95/96
Queensland Japanese Services
Southport, Gold Coast.

Responsibilities:
• Assisted Japanese clients
• Japanese to English translating and vice versa.
• Supervising office operations in relation to computer problems
• Computer backup and data input

wSupervisor/Translator ‘92/95
SSS ~ Hospitality recruitment Agency
Tokyo, Japan.

Responsibilities:
• Supervising 6 to 40 staff.
• Translating for foreign guests.

wManager ‘91/92
Food Franchise
Sydney and Doncaster, Victoria.

Responsibilities:
• Supervision of 50 staff.
• Administration ( Marketing, Computer operations, P&L reports & control of cash ).

Educational Qualifications:

wCollege of Advanced Education ‘87/89
Completed 2 years of a Business studies degree.
Subjects included:
• Accounting
• Economics
• Computer Studies

wNorwood High School (Melbourne)
Successfully completed Higher School certificate.
Subjects included:
• English • Mathematics A
• Economics • Accounting
• Computer Studies

• Microsoft Certified Professional (MCP) in Windows NT 4.0.
• (MCP) in Windows Workstation 4.0
• (MCP) in Microsoft Exchange 5.5
• (MCP) in Windows NT server in the enterprise 4.0
• National Certificate IV in PC User Support.
• Successful completion of International A+ certification in PC technical support. (91% and 95%)
• 10 day intensive course in Japanese Customs and language , Tokyo 1992
• Level 3 - Japanese Governments Language Proficiency Test successfully completed (1995 )

Hobbies/Interests:

• Meeting different people daily • Windsurfing
• Speaking different languages • Karate
• Learning & mastering new tasks • Gym Workouts
• Travel ( 30 countries visited ) • Golf

Other Skills:

• Speak Japanese fluently
• French - Basic conversation skills
• Computer literate
• Widely traveled